Customer Testimonials

Monday lunchtime- Devon sculler spots that one of the collars on his C2 sculls is cracked. Immediately places on-line order for replacements. Next morning, replacements arrive in the post. Brilliant customer service. Thank you.

Thanks, service with a smile as I always expect and receive from Oarsport!

Thanks again, and I will make sure everyone knows that you lot are really rather good at what you do.

Many thanks. Great customer service as always.

Martin Goswell has sung your praises very highly in terms of efficiency and generosity of service and we can only second this.

"I write on behalf of the Peterhouse Boat Club Committee, to thank you for providing such a high level of customer service."

"Thank you for such speedy service."

"Thanks for sending the replacement battery cover so quickly. It was on my doormat on Saturday morning. Very impressive service."

"I very much appreciate such customer dedication."

"Many thanks!!! I couldn’t believe the speed of your reply. After I’d sent you a mail, I checked some flights to France, re-checked my mail box before going off-line and there you were. What a service."

"Andrew. Thank you and Dominic for the superb service which you have provided throughout the year. Very many thanks".

"Just a quick note to say thank you for repairing and returning my Alden seat. I really appreciated the efficient service and I am back rowing on the Dee. Thank you very much".

"Now that is what I call service".

"Great service. Just wish more people took your example".

"The Cox-Vox has had the desired effect, and my cox is now pleased that she is regaining her voice! Thank you once again for all your help and the prompt delivery of the items".

"Wow, I am so impressed. The pogies arrived this morning thank you. I only placed the order yesterday"!

"Many thanks for your highly efficient service"

"Terry, On behalf of the FISU and of the organising committee of the 8th World University Championships which has been held this weekend in Brive-la-Gaillarde, I would like to very warmly thank you and Oarsport for the huge help you did provide to make the Brive Championships a great success. You were more than a partner, but a good friend who now belongs to the Brive rowing family. Once more, my personal thanks to you".

"Excellent service, many thanks"

"I owe you a huge thank you for your help to me at Henley this year. When I collided with a cruiser, breaking my oar, going to the start of my race, I thought that my Henley was over. You have all been involved in rowing and understood that after a hard year training, the thought of not being able to put in a good performance through accident was extremely distressing. Immediately giving me a new set of identical oars and setting them up was beyond the realms of any reasonable customer service. As a small token of thanks I'm sending a donation to the Steward's Charitable Trust, but I thought it important to thank you all for a reaction that was truly exceptional".

"Andrew, thanks to you and Dominic for setting up my oars. I managed a PB yesterday and I have been recommended for selection. Brilliant"!

"Andrew, many thanks, not all rowing companies are as responsive as you guys - keep up the great work".

"I am incredibly impressed with your customer service/after sales repairs. Long will I remain a Concept 2 customer".

"Andrew, I am overwhelmed by such a high level of customer service. Never before have I ordered something and received such personal consideration from such a busy sales team. Huge, huge thanks for your service and advice. I will be telling many people about your excellent service".

"Thanks again for your help and I will certainly recommend your firm in the future".

"Just a note to congratulate you on your after sales service. You were able to offer useful advice by telephone and requested spares were despatched extremely quickly and with no fuss".

"This type of service is excellent - well done".

"Russ, Terry and Dominic. I am writing to say a huge thank you for all the help and support you have given me throughout the year, and helping me to achieve my dream of becoming World Champion"!

"I am most grateful for your prompt response to my request and the helpful manner of your operator".

"Thank you very much for the prompt delivery of the Cox-Box microphone we ordered. We've always been very happy with the rapid response to our orders with Oarsport. Thanks for ringing yesterday to let us know it was on its' way".

"Over the last 12 months I have heard what excellent service and customer care your company provides. Yesterday I experienced this service with the dealings I had with Dominic Hessian".

"I am writing to say how impressed I was at the response of Oarsport".

"Dominic, thanks again for your outstanding service and prompt response".

"I have continued to be impressed with the level of service I have had from Oarsport".

"Thanks from all of us in Nottingham for your help and support in Seville"

"May I thank you and your staff for all of the help and personal attention that you gave us over the past week or so. Not only were we here at Shrewsbury delighted, but so were Bedford, Hampton, Monkton Combe, Winchester and many others".

"Thank you for the very rapid replacement of the broken scull. The club very much appreciates the service".